Terms of Service

You must be at least 18 years old and able to form a binding contract to use Sparks Scribe.

You are responsible for:

• Maintaining the security of your login credentials

• Ensuring your account details are accurate

• Any activity that occurs under your account

If we suspect misuse, we may suspend or terminate access at our discretion.

Sparks Scribe is a digital tool designed to support administrative and documentation tasks for independent workers, sole traders, and teams in the disability support sector.

You agree not to:

• Use Sparks Scribe for unlawful, misleading, or harmful purposes

• Input, upload, or share inappropriate or unauthorised content

• Attempt to bypass or interfere with security measures

• Resell or reverse-engineer the service

Sparks Scribe is offered on a paid subscription basis via Stripe. By subscribing, you agree to:

• Pay applicable fees for monthly or annual access

• Maintain valid payment information

• Notify us of billing issues within 7 days

You may cancel your subscription at any time. We offer a 14-day refund guarantee from your initial signup date.

Sparks Scribe, including its interface, code, branding, and documentation, is protected by copyright and intellectual property laws.

You retain ownership of content you input, but we reserve the right to de-identify and analyse aggregated data for platform improvement.

Your information is handled in accordance with our Privacy Policy. We:

• Store data securely on Australian-based servers

• Encrypt data at rest and in transit

• Comply with the Australian Privacy Principles

You are responsible for ensuring the accuracy of your own data entries and exported documents.

Sparks Scribe is an administrative tool and does not provide medical, legal, or compliance advice. You are solely responsible for ensuring that your use of the app aligns with NDIS recordkeeping obligations or employer policies.

We aim to provide reliable service but cannot guarantee uninterrupted access. We reserve the right to modify or discontinue any feature at any time, with or without notice.

We are not liable for:

• Data loss outside our control

• User error or unauthorised access

• Delays or interruptions caused by third-party platforms

You may delete your account at any time. We may suspend or terminate your access if:

• You breach these terms

• We detect misuse or security risk

• You fail to pay subscription fees

To the extent permitted by law, Sparks Scribe is provided “as is” and “as available.” We are not liable for indirect, incidental, or consequential damages.

Our total liability for any claim is limited to the amount you paid in the previous 3 months.

These terms are governed by the laws of Queensland, Australia. Any disputes will be resolved in the courts of that jurisdiction.

If you have questions about these Terms, contact:

📧 info@sparksacademy.com.au

🌐 www.sparkscribe.ai